Entry-Level Emergency Communication Center Study Guide


Entry-Level ECC Study Guide Book


ECC Call Series Video



Prepare for your test with the Entry-Level Emergency Communications Center Study Guide!

This study guide consists of two components:

  • A booklet
  • Downloadable video files (available in high and standard quality) that include necessary audio components to take the practice test.

The goal of the Entry-level Emergency Communications Center Study Guide is to:

  • Give candidates a clear understanding of what each test assesses
  • Describe the content areas assessed by the ECC tests, review the different types of questions you will see when taking the test, and present sample questions for each content area.
  • Share basic test-taking tips that may help you to improve your overall test performance
  • Provide a 100 question practice test with detailed explanations for 25 answers.

This study guide applies to the following IPMA-HR tests:

  • ECC-EL 301
  • ECC-EL 302
  • EL-911 10
  • EL-911 10 with Audio
  • EL-911 20 with Video

Additional information

Weight 0.5 lbs